INTERNATIONAL CUSTOMERS: We are currently experiencing issues with our freight rates online. Please contact Customer Solutions for an accurate quote.

You may experience some delay in receiving your order through UPS due to current global health events. In compliance with the new UPS shipping service due to COVID-19, we have put a Temporary Shipping Policy in place until further notice. Click here for more information.

  

WAYFAIR SALES TAX RULING INFORMATION

   

   

Due to the Supreme Court’s Wayfair Sales Tax Ruling, WorldPoint will begin collecting sales tax for purchases in the states listed below, effective August 1, 2020.* This action may represent a change in how you have previously done business with WorldPoint. To read frequently asked questions, please scroll down.

Please email your latest tax exempt certificate to TaxExempt@worldpoint.com so we can process your tax appropriately. Tax exemption cannot be applied to guest orders

  • Arkansas
  • California* 
  • Georgia
  • Iowa
  • Kansas
  • Kentucky
  • Michigan
  • Minnesota
  • North Carolina
  • North Dakota
  • Nevada
  • Ohio
  • Oklahoma
  • Rhode Island
  • South Dakota
  • Tennessee
  • Utah
  • Vermont
  • Washington
  • West Virginia
  • Wyoming

 

 *Starting September 1st, WorldPoint will collect sales tax in California.  

 


 

FAQs 

What states do you currently collect sales tax in?

WorldPoint currently collects sales tax in:  Florida, Illinois, Indiana, Massachusetts, New Jersey, Pennsylvania, Texas and Wisconsin.

Starting August 1st, WorldPoint will collect sales tax in the follow states: Arkansas, California, Georgia, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, and Wyoming. 

 

I emailed my tax exempt certificate in, how do I know it’s been applied to my account?

For confirmation that your tax exempt status has been received, please contact Customer Solutions at customersolutions@worldpoint.com or call at 888.322.8350.

 

Who do I send my sales tax exempt certificate to?

Please email your sales tax certificate to taxexempt@worldpoint.com. Your certificate will be processed in a first-come, first-served manner. 

 

I think there is a mistake with my sales tax, what should I do? 

Please contact Customer Solutions at customersolutions@worldpoint.com or call at 888.322.8350.

 

Is sales tax represented on quotes?

Quotes may or may not reflected estimated tax based upon your ship-to. Please ensure your organization is accounting for possible sales tax in any quote scenario. Actual tax will only be calculated on an invoiced order

 

I have always ordered as a guest. How do I make sure I can order tax exempt?

You may contact us by email at customersolutions@worldpoint.com or by phone at 888-322-8350 to see if we have an internal account on file with your tax exempt information. OR you can complete the new customer form and we will contact you once you have been set up to order tax exempt on our website.

 

Why am I still seeing tax on my order if I provided my tax exempt information?

Please contact us by email before you submit your order at customersolutions@worldpoint.com or by phone at 888-322-8350 to be sure we have your internal tax-exempt account linked to your web account.

 

What happens if I am shipping products to another state? 

WorldPoint will apply tax to the ship-to address for any order it releases. If your business (billing address) currently resides in a state not taxed by WorldPoint, but is shipping to a taxable state – sales tax will be applied to the order. 

 

What kinds of products are taxed?

All products are eligible to be taxed. 

 

 

Questions? Contact us today.
customersolutions@worldpoint.com
(888) 322-8350

 

 

   

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